When 3+3 does not equal 5+1 - New insights into the measurement of industrial customer satisfaction

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dc.contributor.author Austen, Viola de_DE
dc.contributor.author Herbst, Uta de_DE
dc.date.accessioned 2014-04-22T09:43:56Z
dc.date.available 2014-04-22T09:43:56Z
dc.date.issued 2012 de_DE
dc.identifier.issn 0019-8501 de_DE
dc.identifier.uri http://hdl.handle.net/10900/51646
dc.language.iso en en
dc.publisher Elsevier Science Inc de_DE
dc.relation.uri http://dx.doi.org/10.1016/j.indmarman.2011.12.002 de_DE
dc.rights info:eu-repo/semantics/closedAccess
dc.subject.ddc 330 de_DE
dc.title When 3+3 does not equal 5+1 - New insights into the measurement of industrial customer satisfaction de_DE
dc.type Artikel de_DE
utue.quellen.id 20140226071329_01469 de_DE
utue.publikation.seiten 973-983 de_DE
utue.personen.roh Austen, Viola de_DE
utue.personen.roh Herbst, Uta de_DE
utue.personen.roh Bertels, Victoria de_DE
dcterms.isPartOf.ZSTitelID Industrial Marketing Management de_DE
dcterms.isPartOf.ZS-Issue 6 de_DE
dcterms.isPartOf.ZS-Volume 41 de_DE
utue.fakultaet 06 Wirtschafts- und sozialwissenschaftliche Fakultät de_DE


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